Marsha Bivins
Director of Marketing
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Watch Featured Episodes
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Baby Bump Up Your Marketing Game

Stacy Welling may not have followed the traditional route to pharmacy ownership, but that didn’t stop her from creating a highly successful service and product line that fills a major gap in her community. Stacy is the owner of Whaley’s Pharmacy, Inc. with three locations in Jefferson City, Missouri. She is also the founder of Whaley’s Baby, a line of products and services for women and babies before, during, and after pregnancy. Jeff, Josh, and Marsha explore how marketing and innovation have shaped this dynamic business.

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Doug Hoey | A Conversation with NCPA CEO Doug Hoey

This weekend, the National Community Pharmacy Association (NCPA) hosted their 2020 Annual Convention where Jeff, Mark, and Marsha had the opportunity to sit down with CEO Doug Hoey. Growing up in his father’s pharmacy, Doug has transformed from a superhero in a small community to the head of a national organization, and he’s taking every eager pharmacy with him to the top. Learn first-hand how NCPA is advocating for independent pharmacies on provider status, the pharmacy payment model, COVID-19 vaccination administration, and more while getting to know the man at the front of it all.

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The Pharmacist That Doesn't Like Drugs

Ever since he was a child, Josh Rimany knew he wanted to help people. He didn’t know what exactly that would look like at the time, but today his journey has led him to independent pharmacy. Josh is the Founder & Chief Wellness Officer of Dilworth Drug & Wellness Center in Charlotte, NC. His goal is to empower patients to actually get better - not just use medicine to mask their symptoms. Jeff, Marsha, and “Josh #2” learn how Josh Rimany gets to the core of motivating his patients to live healthier lifestyles, the power of leveraging technology in this huge ‘social experiment’ we are all living through, and the Joshes dive into the controversial role of CBD in patient wellness.

Maximizing Your Pharmacy’s Potential

Growing your pharmacy doesn’t always have to mean adding new services or hiring new employees. Sometimes, all it takes is looking at your existing operations and finding areas to maximize your potential. Brad White is the VP of a group of independent pharmacies in the Ohio area, and it’s not by accident that they are all running smoothly. White shares his advice on minimizing gaps on your team, maximizing your investments...

Complacency Is Your Biggest Hurdle

With enough hard work and a little imagination, you can do anything you set your mind to. This is Joe Williams’ personal mantra, as he is always seeking out new business opportunities in the most unlikely places. He encourages pharmacists to move past the traditional pharmacy model and challenge themselves to not be complacent...

Med Sync: Getting Past the Tipping Point

Med sync requires a lot of work up front, but once you get to the tipping point - that’s when the hard work pays off. That tipping point is when you start to see a shift in the amount of work you’re putting in, and the time-saving benefits of med sync start to kick in. In order to get to this point, we have to flip the narrative. We have to remember that med sync shouldn’t feel like an upsell. We have to convince ourselves, our staff, and our...

Planting the Seed of Wellness

A silver lining of the pandemic has been the creation of new opportunities for some independent pharmacies, and the common thread between these stores is their preparation and planning. Kavanaugh Pharmacy has been busy with distributing, storing, and administering the Covid vaccine as well as performing thousands of Covid tests for their community...

The Greatest Medicine of All

The greatest medicine of all is teaching people how to not need it. Michael Muniz is inspired by this every day as he helps people turn their lives around through the use of functional medicine. Michael is a trained pharmacist, nutritionist, surgical tech, President-Elect of the Texas Pharmacy Association, and owner of My NuRx Pharmacy in Harlingen, TX. Our host Will Tuft follows Michael’s inspiring journey that led him to the unique...