It’s a simple concept: you perform services and you get paid. In reality, though, it isn’t ever that easy. Enter the never-ending, ever-confusing world of PBMs. With long documents, tricky rules, and countless hoops to jump through, PBMs are hard to understand. Benjamin Jolley says that’s not by accident. Benjamin, a multi-generational pharmacist in Salt Lake City, UT, has made a name for himself as a resident PBM expert. He’s done the digging and discovered the secret: if PBMs make things confusing, they can make more money. In this episode, Benjamin shows us how to cut through the jargon, understand the terms, and fight back against money-hungry PBMs.