Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the value of rejection, and how teamwork makes the dream work. Tune in to learn more about how to make your pharmacy more approachable, the importance of community health workers, and how to protect your staff’s morale.